Managing for Success!


(203) 987-3338

Performance Management Training

Our performance management training will enable your managers to improve the effectiveness of your business or organization by implementing the tools of performance management. Listed below are the critical aspects of our training program to help you consider the benefits for your management team. Contact us to receive additional information including private case studies, white papers and more.

Why managers need training in Performance Management

When an organization develops and implements a performance management system, managers take on new responsibilities:

  • Setting meaningful performance objectives
  • Ability to use the documentation for setting performance objectives
  • Conducting effective performance evaluations for determining performance-based merit increases and incentive payouts
  • Communicating pay-for-performance concepts to staff
  • Managing performance, including:
    • Ongoing reporting and accountability
    • Effective coaching and managing with emotional intelligence
    • Joint responsibility with direct reports for their professional development.

The issues are universal – how to improve the performance management system and the supporting management processes.

 

Performance Management Training Objectives
  • To develop the skills required by managers
  • To effectively manage their direct reports to achieving their business objectives.
  • To familiarize managers with the tools required for performance management;
  • To improve performance and productivity;
  • To develop the concept of “managing for success” – consistently catching people in the act of doing things right!! (Steven Covey).
Training Program Content
  • The planning process, starting with the relevance of vision, mission, values and the strategic plan
  • The principle of cascading objectives, resulting in the ODs (organization drivers), department objectives and POs (Performance Objectives)
  • Ongoing accountability and managing ongoing performance
  • Managing relationships with emotional intelligence
  • Coaching for performance
  • Conducting the performance evaluation
  • Managing professional development
Training Program Format

The program is highly participative, with ongoing group discussion, small group breakouts and problem-solving, individual exercises, case studies and role play.

The program is designed to be one to two days. It may also be conveniently broken into half-day modules and conducted over the time period convenient to the client.

Special Focus

Setting objectives – the “what:”

  • What is required to achieve the objectives – either performance metrics or qualitative criteria
  • How to achieve the objectives – the “how” as reflected in action plans, strategies and tactics
  • Alignment within and across departments

Managing with EI (emotional intelligence)

  • Basics of self-awareness, self-regulation, motivation, empathy and social skills
  • Situational case studies on EI

Coaching:

  • Management styles
  • Critical coaching skills
  • Case studies

Conducting effective performance evaluations

  • Concerns of managers/concerns of direct reports
  • Preparing for and conducting the evaluation

Supporting Systems

  • Spreadsheets
  • Worked examples geared to participants
Who should attend?
  • The CEO and the leadership team/senior management, who set the example for the organization and underline their commitment to the process.
  • All senior managers, middle managers and first line supervisors, who routinely are responsible for managing performance
  • Emphasis shifts for level of participant group.
More Training Services

We provide a variety of defined management training programs as well as customized performance management training for diverse organizations. Browse more of our existing training programs or contact us to discuss your performance management needs and what we can bring to the table.


Contact Performance-Solutions-Group, Inc.

For more information, please contact us at (203) 987-3338 or info@performance-solutions-group.com

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